Help  |  Community  |  Refer a Friend

 
 
 
 
 
 

Sign Up

  |  

About Us

  |  

Pricing
 

Bid at the last second, automatically.
Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Checkout    Insurance
Go
New
Find
Notify
Tools
Reply
  
  Login/Join 
Newbie
Posted
Need some help with an insurance question before I post my auction. I would like to purchase insurance thru Auctiva and include the charge as part of the S&H.

Should the insurance preferences be "require", or "optional". eBay is the default checkout.
 
Posts: 4 | Registered: November 15, 2007Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Picture of kbalona
Posted Hide Post
It's up to your, if you want to require insurance (buyers MUST purchase insurance), choose that. If you want it to be optional (buyers can decide whether they want insurance), choose optional. Make sure you specify to use Auctiva insurance in the My Account tab> Auctiva Shipping Insurance Settings.
And since you're not using Auctiva Checkout, if a buyer purchases insurance, you must do these steps:
1. Click the "Sales" tab
2. Click the "Transactions" link
3. Click the "Add Insurance" link to the right of the item you would like to insure
4. Finally, click the blue "Purchase Insurance" button


---------------------------------------------------
Join the thousands of eBay sellers receiving cash commisions every time their customers shop. Join
BigCrumbs
 
Posts: 771 | Location: Cassadaga, New York | Registered: December 12, 2005Reply With QuoteEdit or Delete MessageReport This Post
 Previous Topic | Next Topic powered by eve community  
 

Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Checkout    Insurance

Copyright © 1999-2008 Auctiva.com. All rights reserved.