OK - You've all convinced me that I need to be using Auctiva's insurance (esp. since it will cover international shipping too!)!

Please forgive the question - I checked other postings but couldn't find the answer - also watched the demo. At what point do I pay Auctiva for the insurance that I purchase, if I'm not using Auctiva's checkout?

2purrcats

If you go to "My Account" , then "Settings, then "
Auctiva Shipping Insurance Settings", there is a "rates and details" link that should answer most of your Auctiva insurance questions.

Thanks, Dean. I thought that was just the rate chart shown in the demo. I should have checked.

So, I can pay off the account at any time? How long can I let it build up before I pay it?

2purrcats

If your balance gets too high, they'll send you an email reminder. I think it's if you have a balance above $5. Can't quite remember, though.

Thanks, biscuit! I think I'll give the insurance a try.

2purrcats

Hi 2purrcats,

Welcome to the world of Auctiva Shipping Insurance!

Prior to making your first payment, your outstanding Auctiva Shipping Insurance balance can only reach (-)$5, at which point we will send you an email notification and the Auctiva Shipping Insurance setting in your account will be automatically disabled until a payment is made.

Once you have made your first payment, your outstanding balance can reach (-)$40 before the Auctiva Shipping Insurance setting within your account would become automatically disabled. Before getting to that point, we will send you an email notification when your outstanding balance reaches (-)$20, and again when it reaches (-)$40.

-Mike

Thanks, Mike!

I just want you - and the rest of the tech staff - to know how much I appreciate you guys. AND all the other fine folks here on the forums. Auctiva-ers are helpful and friendly, a much-appreciated change of pace!

Thanks to all!

2purrcats