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Newbie
Posted
can someone elaborate more to this problem.I had an item listed on Ebay through auctiva free software and my customer won the auction and was trying to pay. when she was trying to pay it brought her to the auctiva site instead of paypal. Her computer just says done after she got through the first part. I never heard of this problem. CAN SOMEONE PLEASE EXPLAIN, IS THERE SOMETHING I NEED TO DO ON MY END?
 
Posts: 3 | Registered: November 28, 2007Reply With QuoteEdit or Delete MessageReport This Post
Elite
Picture of member_8880
Posted Hide Post
Well, if you read these boards you'll see there have been problems from time to time with checkout. I'd file a support request with Auctiva, using the help button at the top of the page. Then I'd worry about getting paid, so do this:

Log into Paypal (you'll need buyers email addy and item number
Click on Request Money
Click on Ebay Items subtab
Fill in the form
Send an invoice directly thru PP til you get this sorted out.


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Posts: 2490 | Location: ChiTown | Registered: September 24, 2006Reply With QuoteEdit or Delete MessageReport This Post
N
Whiz
Picture of N
Posted Hide Post
I had to do that tonight. I "supposedly" don't have Auctiva check out on.
Anyway for some reason last night the buyer wasn't able to use the Pay Now button, it was grey instead of yellow and also today.
So tonight I had to transfer 8 items to PayPal invoice. URGHh! She talked to both ebay and PayPal and that's what they told her to do, have me send it that way. At least I'm learning alot.
So, in addition, last night, someone paid through Auctiva!!! and I don't have it on.
Someone had the grey Pay Now button last week when I tried Auctiva checkout, but then turned it off. Then voila, last night someone used it.
Another one of those unexplainable things.
 
Posts: 246 | Location: OR | Registered: January 05, 2008Reply With QuoteEdit or Delete MessageReport This Post
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