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Cleosales
Newbie
Posted
I have had several auctions end and the buyer's can't change the shipping option and amount. They are getting upset with me thinking I am trying to scam them into purchasing priority when they want media mail or parcel post. What is going on??
 
Posts: 1 | Registered: April 24, 2006Reply With QuoteEdit or Delete MessageReport This Post
Rick Bradford
Elite
Posted Hide Post
You might try filing a support request (bottom of the Help page) if you haven't done so already.


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Posts: 1819 | Registered: December 24, 2005Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Joe M.
Auctiva Support
Specialist
Picture of Auctiva Joe M.
Posted Hide Post
Yes, please do that. Be sure to include the item numbers when you do.

It sounds like it might be an issue with the shipping calculator.

Regards,

Joe
 
Posts: 415 | Registered: May 11, 2004Reply With QuoteEdit or Delete MessageReport This Post
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