LOL! Well, if they put them up to the point where I'm NOT making money, then I will shed a tear!
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Posts: 840 | Location: Cassadaga, New York | Registered: December 12, 2005
That is insulting you can see my DSR's are 3x4.9 and a 4.7
That was meant to be a complement. A 99% is a very good feedback. If you were to translate you current DSR's to a 1 to 100 scale though it would be a 97%. Currently only around 15% of eBay sellers have scores that high. That makes you among the best sellers.
I've sold near 400 items on eBay. I know what buyers are like and there is no making some of them happy. I would not expect any seller to have a 99 or 100% feedback. If they did I would know they are bending over backwards to treat their buyers well. But right now as a buyer I can't tell the difference between that seller and a bad one.
This message has been edited. Last edited by: Auctiva Jeff,
Posts: 1565 | Location: Chico, CA | Registered: November 16, 2001
This is a policy I now follow, having learned from savvy successful sellers, but I am not happy about it. I used to leave immediate pos. feedback for people who paid me immediately and shipped the item immediately. Never heard from the buyer again... no feedback etc. One of my buyers lived in a city that my parents lived, half an hour from my house so I agreed to hand deliver the item. Talk about service! The customer saved money on shipping, got service with a literal smile, immed. feedback for immed. payment, and I didn't get as much as a 'thank you' let alone a positive. So I leave feedback when the transaction is complete and both parties are satisfied with the final result. And like yourself, when the customer is happy... I am happy.
Always bear this in mind, that very little indeed is necessary for living a happy life. ...Marcus Arelius'
I will still be leaving negative feedback to buyers where warranted. It will say NEG or NEGATIVE as the first word. That way it will be picked up by the new tool at toolhaus.org.
I disagree that with the blanket statement made earlier that only big sellers with poor customer service use autofeedback. I list 30-50 items a week and prefer not to leave manual feedback because quite honestly, unless there is a problem, I have nothing to say to a buyer other than thanking them for buying from me.
To me, feedback isn't all hearts and flowers and "thank you for your check, the picture of the puppy on it was cute".