Hi I was getting emails that a customer selected auctiva insurance, then those stopped for no reason. I see online I've made some money from auctiva insurance but where is it? How do I get it?

While I agree, that the shipping insurance is a bit confusing until you understand it... it is pretty clear that you don't understand at all what is happening. The buyer pays you for the full item AND the full insurance premium. Then you keep a percentage of the premium (as profit) and send us the rest to cover the insurance policy. The total is still less than the USPS insurance, but you get to keep some of the money.

In fact, all we ask is that you send us money AFTER you have a balance due to us of $5. In other words, you can try out Auctiva Shipping Insurance for free and keep all the profits (remember the insurance premium is paid to you by the buyer during checkout). If you like it, we just ask that you pay your balance (the premium) to us with your credit card or you leave a positive balance on our site (once again to cover the premium).

Sounds complicated, but it is quite simple. The buyer buys the insurance and pays you. You then pay a portion of the money received from the buyer to us to cover the premium.

Simple and another way for you to generate revenue on your sales.

Bill

It still seems like I get no money from this insurance deal because I never see it. Yes, your right it makes me feel simple.

Hi,

Think of the auctiva insurance like this:

bidder wins wigit at $5.00 and wants insurance cover of $1.30. You invoice them for $6.30 and collect the money.

You then buy ins from auctiva at $1.05 instead of $1.35 from the post office. You ship item and email buyer ins was bought.

You have the difference from what the Buyer paid you, and what you paid for ins at auctiva. The extra bit of money you made is in the paypal / money order payment from you buyer.

Thank you, your explanation made sense to me.

I'm having the same question and am still not clear. I sell some insurance through Auctiva and it ends up that extra money shows up in my insurance account in Auctiva. What if I ever want to withdraw some of that?

Or can I never? Is it all just paid to me per transaction through the buyer's insurance overage via PayPal?

The only "account" that I know of with Auctiva is the amount of money that I owe to them when I purchase insurance.

It's simple:

A) Buyer buys item, and wants insurance on the item.

B) Buyer pays YOU (say, through PayPal) for the entire amount: final auction cost + shipping cost + insurance cost.

note: Buyer pays you the FULL REGULAR PRICE for insurance (i.e. $1.65)

C) If you have Auctiva Checkout turned on, the insurance is automatically bought for your buyer at the discounted rate that Auctiva charges.

note: Keep in mind, AUCTIVA has paid for the insurance, not you. Therefore, Auctiva bills you for the insurance cost.

D) At regular intervals, you pay Auctiva for the insurance policies that they have already bought on your behalf. You pay them the DISCOUNTED RATE. i.e. if a customer paid $1.65 to you for insurance, you are only paying Auctiva back $1.40 - you keep the extra $.25