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auctivagreg

Auctiva Development Manager
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Activity Stream For auctivagreg

Reply by auctivagreg

I would definitely open a support case ( https://www.auctiva.com/help/requesthelp.aspx ) and we can help you out. In a quick review the...

Reply by auctivagreg

This issue should now be resolved. Again we apologize for the inconvenience. We have resolved the system and issue, and posting is now...

Reply by auctivagreg

We apologize for the inconvenience, we have been working to resolve the issues related to posting. We are currently experience a system...

Reply by auctivagreg

Sure is and listings will be compliant before the ebay due date. We are in the process of parsing all of our seller's listings to update...

Reply by auctivagreg

As a side note to this request, we've already started developed on expanding the number of templates, based on what our users are...

Reply by auctivagreg

I'm not seeing any issues with renewing ebay tokens, I was able to renew my token just now. If your still having trouble, please open a...

Reply by auctivagreg

Yes! Our plan is continue to expand the number of templates available in the future, ensuring they are modern html, mobile responsive,...

Reply by auctivagreg

I can't be certain, but in your case @jacid2000, it looks like the html tables you've included in your description for measurements are...

Reply by auctivagreg

Forever on both accounts. Auctiva currently maintains images and your saved listings forever, and won't remove them after 90 days like...

Reply by auctivagreg

@itsjustme, nope you should not have to revise every listing. For the cases where the listing met the ebay revision criteria, Auctiva...

Reply by auctivagreg

If your listing is already active, you can use the "Add Images" button, on the right side of the page, under actions. It looks like a...

Reply by auctivagreg

These errors means Auctiva could not revise those particular listings on ebay. Ebay has strict requirements for when an active listing...

Reply by auctivagreg

Can you try one thing? Check to see if your browser is using the secured "https" (sometime will show as a green pad lock, or say the...

Reply by auctivagreg

Changing your template when using the create similar functionality is supported and is working. If your still having the issue, please...

Reply by auctivagreg

Great question scottwdieterle, and the short answer is we do! Any listings imported from ebay will not be changed, so you have access to...

Reply by auctivagreg

It looks like you have some active content in those listings, at least the couple I checked. If you renew your token with Auctiva, we...

Reply by auctivagreg

We are here to help our free tools users as well! We are still processing our free tools users to remove old version of the Auctiva...

Reply by auctivagreg

Please don't hesitate to open a support case, if you find you still have listings with active content. We've processed all users on a...

Reply by auctivagreg

I checked your both the good and incorrect listings. In this case your custom template is not being applied in the same manner by your...

Reply by auctivagreg

post a couple of the URLs and/or ebay item IDs. It could be something wrong with the template html based on the size of the images you...

Reply by auctivagreg

Thats awesome you provided a video, much appreciated and super helpful. I see what your seeing now, if perform the same actions in the...

Reply by auctivagreg

IDS, I took your initial snippet of html and added it the and it added it to the Item Description section of a new listing ensuring when...

Reply by auctivagreg

Steve, This issue is caused by extra style added to listings as suggested by the ebay mobile friendly checker. eBay was requesting that...

Reply by auctivagreg

You should be able to change your image group by in Windows 10 by right clicking in the folder (not on an image) hovering over the...

Reply by auctivagreg

We are currently in the process of updating the Auctiva.com website servers with the fix for this issue. Again we apologize for the...

Reply by auctivagreg

sir_Paq, Thanks for the post. We are actively working on a fix for category selection, specifically an incorrect pop-up message that...

Reply by auctivagreg

Awesome, glad you're no longer having trouble. And thanks for posting the reply to the community forums about how you figured it out. It...

Reply by auctivagreg

DarcyDee, It looks like your filling out the lister form correctly, the "Custom Item Specifics" link should show up directly above the...

Reply by auctivagreg

Great, feel free to reply if you have any issues using the bulk update for UPC "Does Not Apply" for your listings.

Reply by auctivagreg

If I'm understanding what your asking correctly, you can bulk select a number of listings from the saved listings page and click the...
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