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auctivatonym

Auctiva Product Manager
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All, Our engineering and database folks have been looking into the issues being posted about in this thread and have identified what...

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You should file a support case for this if you have not already done so. They will be happy to help you. Here is the link to file one.

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Pam, There is something in your listing description that eBay is interpreting as javascript ( which is a kind of web programming...

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All, As of today, the 80 character title line is live on the Auctiva site, and will be activated when eBay activates the 80 character...

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All, The shipping survey is now closed. Thanks again to the many, many folks who responded.

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All A large number of people have responded to our survey and we really appreciate your taking the time to do so. Thanks.

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Hi modestmouse, Word inserts HTML control characters and sequences of characters that are not recognized by browsers and therefore make...

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kmay3217, This forum area is for Auctiva's eBay tool, Auctiva.com. As you may know, eBay no longer permits any third party checkout,...

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toccoah74, eBay has some restrictions about changing auction style listings to BIN. You can read about those here at this link. The main...

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James001, Suggest you file a support case with Auctiva for this one. The link for support is here. By the way, as an FYI for you, lots...

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nathalie, FYI...we don't support posting on eBay France yet using Auctiva. Hopefully, one day we will. S'il vous plaît accepter nos regrets.

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Kramerica, This is a new problem to me that I have not heard of before, so I can't help you here on the forum. I would suggest you...

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VAlori, We don't leave loyal customers high and dry when problems arise. You can file a support request on the Auctiva site and we have...

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/Patrick, Thanks for taking this further and getting back with your findings. Hopefully, other Auctiva users will benefit from this...

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patbrock, Re the color difference you mention you see,as I said yesterday, we don't adjust colors or contrast during the image...

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patbrock, I just checked with our developers who are responsible for the image upload and storage part of our system regarding your...

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eebart, FedEx shipping is on our to-do list. ETA is sometime in the next several weeks.

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Hi, Depends on how much storage your images use, Mitzi. The Unlimited plan ($9.95/mo) includes 1 gigabyte of image hosting storage, and...

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Re: API ?
Hi GrannyVix, Welcome back! The API warning is a message that eBay sometimes gives us when we submit the listing to them via their API...

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Yes you are correct....we use the Sellathon counter.
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