Reply to "24-48+ hours response time for e-mail support - doesn't cut it."

plussizedclothingMember

quote:
Here's how it's run down so far:

Question Reply Time to reply
======== ====== =============
3:03pm 3:16pm 13 minutes, 1 second
3:54pm 4:14pm 19 minutes, 8 seconds
4:26pm 4:31pm 5 minutes, 25 seconds
8:16pm 9:15pm whoops, almost a full hour!
10:27am 3:45pm 4 hours, 18 minutes

Well thats just when the auto-responder answers. NOT the TECH.

2/5/087:54 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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