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Reply to "Alert: Site Maintenance Mnnday, March 6"

quote:
Originally posted by echobug:
I am super new to Auctiva, I just started using it on my listings about week or so ago, and bingo an item sold and the person is unable to check out because she is being redirected to auctiva. Can anyone tell me how to avoid this problem? Also how do you purchuse insuance through Auctiva. I'v been hearing alot about that, but not about where to locate the page to do it.


I should have know that when I clicked supersize image and it took me to the community too. I wasn't thinking about the check out though. I never used it. But I guess it makes sense.

Please don't let this setback discourage you from this site. It is usually a great site they just need to get it back up and running and you will see what I mean. The only thing I can think of is to have them use ebay check out but then you still wont be able to purchase insurance. Can you email them ad tell them to try and check out again tonight. This way the site should be working again.
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