quote:Originally posted by Auctiva Bill B.:quote:Originally posted by gscc:
I have been an Auctiva "paying" customer for years. The Auctiva Classic boards have been totally ignored by Auctiva personnel. The "free" site seems to be up and working, yet I still cannot post an auction. I post about 100 auctions a day and cannot make this up by posting more on subsequent days. I have appreciated and stayed with Auctiva for years, however it is unbelievably frustrated when they cannot take a minute to keep these boards (their customers) updated on the progress.
I sincerely apologize for your frustration, and feel it is very justified. We are taking this 'downtime' for classic users very seriously and are working right now to get your products working as soon as possible.
Thank you for your comments.
Bill
Well as much as I don't understand the whole pay site I have to ask auctiva if they had paying customers why on earth would you get the free site working first? As much as I have bitched this week a aying customer is a paying customer and deserves to be treated as one. Even though I think it makes no sense to pay for a site that works great for free. I am guessing that since the classic site is just that there is a lot to be updated. But what do I know.