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All Mombo-Jombo to me

All of this is mombo-jombo to me, Im not very good with the computer ,I just know the basic things , I have been using auctiva for the last few months and really appreciate it. but for some reason im having alot of trouble getting a templat to come up for my auctions and Im doing the same thing ive always done, why can't I get a templat for my auction..thank you
where do I click on for the toturial to see how to list an auction ?went to auctiva home page and can't find where to click on the toturial..thank you
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