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Reply to "All the templates are gone? Anyone else?"

okay, this is the response I received (very quickly I might say)

Thanks for contacting us regarding this matter, and I'm sorry to hear about the trouble you are having. The behavior you are experiencing is occurring due to an issue related to the release we are in the process of conducting. Our technical team is currently working to correct this problem and we anticipate having it resolved within about 10 minutes.
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