Reply to "API Error Condition is required for this category."

re Auctiva Mike..

Filing a support case is totally useless.
The customer service that Auctiva provided has been gradually getting worse over time. Lately it takes anywheres from 12-24 hours to get a response. Filed a case last night at 10pm Canadian time. Is now 8am and still no replies.

We list on Ebay.ca and the item conditions are still showing errors.
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