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Reply to "Auctiva API error with listing"

Hi Suzy - Auctiva (and any 3rd party) interacts with eBay via an Application Programming Interface (API), so when you get an API error, it just means that the transaction failed - this will invariably be because eBay has rejected the transaction because one of their policies or requirements has either been violated or not fulfilled.

In this case, I think eBay's listing rules specifically state Java cannot be used, so you have probably identified the culprit. Try taking it out and trying again. If it goes through, then try revising the listing direct on eBay and see if you can get it back in.

As for the videos you have seen, there are certain allowable videos that can be added, as long as eBay's rules are followed - these are available in their help section.
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