Hi,
For what its worth, I stopped filing support requests years ago - they did no good. We all went through something like this a couple of years ago when the description box in the middle of the listing took well over a minute to load, while the rest of the page was there. Same excuses and fixes as for this problem and then one day it all worked properly. For me the time between clicking the save as new to getting a new listing screen is 40 seconds. This is slow to me as two other sites I sell stamps on, use their own online uploader and listings take 3-5 seconds to save and get new. I do use Opera as my browser and its only lately that Opera has worked with Auctiva. There used to be XML errors, and maybe when they fixed that issue, it caused another problem. If your listings are taking more than 40 seconds to save, maybe you should look at another browser. I'm using an ancient machine with only 256K of memory, but I suspect it would be no better on one of my other machines