I FOUND IT. I FOUND IT!!! I always try to go back to any questions I list on any forum if I discover the answer on my own. That is the case here and want to add the fix to anyone who does a search to find this same question that I had. The problem was in the SELLER DETAILS It had been so long since I used Auctiva I forgot that a lot of information was hiding there.
Go to Profiles tab. Look down to Seller Details and click on "Manage"