Thank you!!! I'm contemplating changing my store window too. In fact, I'm thinking of not using it at all or changing to the one that doesn't scroll.
I think Rick has the right idea(s) and I'm going to follow his suggestions. Thanks Rick!
I did a page load test and the scrolling window slows down the page load time a LOT... That's not good! So basically people might be bailing out on my page(s) before they even load all the way??? that's a terrible thought but that would explain why my sales are DOWN since using the Auctiva scrolling window. I thought it would increase my sales??...
I have been tracking sales of a competitor and they don't use auctiva or even post multiple pics like I do, and their auctions always end higher and have more bidders than mine (what a pisser!) I realize there are several factors that might cause this (more feedback, returning customers, etc) so now I am now going to test if it relates to auction end date/time and if not, I may ditch the store window all together and see if that increases my sales again.
So, I'll play ginuea (?) pig and make some changes and post again in a week or two and tell you how my test(s) went.
Wish me luck!