Reply to "CAN SOMEONE PLEASE HELP ME"

Hi s.shachar,

I'm sorry to hear that you are having a difficult time using our site. However, I am not aware of any current technical problems on our end that would explain the behavior you have described, so I cannot be certain what is causing these problems for you at the moment.

If you are still encountering these problems, the first thing I recommend trying that has the potential to improve the site performance for you is to clear your browser cache and then close and re-open your web browser.

If you continue to encounter similar difficulties after doing so, please contact our customer support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option and we will be happy to continue working with you on this.

-Mike
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