Can't get HTML from Auctiva

imackenMember

I joined Auctiva today and am impressed.
However, I want to update all my listings, and was told to get the HTML from my listings, then copy that into my current eBay listings.
Seemed straightforward.
The problem is, on every one of the listings, I just get a error that says 'Invalid characters were detected in your description, it may not post and/or display correctly on eBay', and then an empty pop-up box appears where I guess the HTML should be.
Now, I know that invalid characters is not the issue, as if I post one of the Auctiva listings it goes onto eBay no problem, but obviously I have paid another listing fee.
How can I resolve this? I am on Mac OS X and have tried it with Chrome and Safari. I have also tried IE on Windows 8. All the same.

3/10/131:19 PM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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