good luck on getting a response. I only had 7 at that time, so I went back to ebay and did bulk relist there but what a pain and with ebay, if you don't remember what your starting price was, your screwed. at least with auctiva it gives you the starting price and lets you change the price if you want... I wonder about the support team sometimes. They don't know how their own product works and you have to explain to them step by step how it supposed to work. I've had that happen more than once. They shouldn't be allowed to be on the support team until they know the product and can answer the questions correctly.
I also have problems with deleted items showing back up. After I relist an item, I delete it from my closed items, then the next day or two or even next week, the deleted item will show back up in my closed listings?? Can anyone explain that one? Auctiva support can't.