Reply to "Can't upload pics"

auctivamikedAuctiva Customer Support Manager

Hi mamiC,

Are you, by chance, a Verizon internet user? We have received a number of reports from Verizon internet users in recent days indicating that our site has been very slow to load and/or timing out, and it sounds like the difficulties you described could be related.

We have determined that the slowdown which is likely responsible for these performance issues is occurring at the routers located at 130.81.151.245 and 130.81.151.249 on the connection path between certain Verizon users and our site, which are located in the Dallas and Los Angeles areas respectively.

These routers are owned by Verizon so, if you are indeed a Verizon internet user, I recommend contacting their Customer Support team to make them aware of this, and hopefully they will be able to resolve the problem soon.

-Mike

2/7/1411:17 AM

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