Reply to "Constant Lack Of Response From Auctiva"

Hello All -

I am sorry to hear about the difficulties you have encountered with our service. At this time, we are under an unusually heavy customer support load so there is a backlog which our support team is addressing as rapidly as they are able. We do reply to all cases in the order that they arrive and if you have not seen a response in your email, you can always use the Check Support case option from under the Help tab of the site to see if there has been a response to your case.

Apologies for the delay of our responses at this time, but we do appreciate your patience and will reply back to all support cases as soon as we are able.

- Craig

12/6/198:52 AM

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        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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