Reply to "customer mad at me because I don't accept checks!"

waitresschikMember

I tend to be the person who speaks as spoken to. If I don't like the "tone" of the person's email then I would probably be less likely to bend the rules. (I know, not good business practice, but I'm bullheaded like that lol) Anyway, one solution would be to ask them which bank it is drawn on, if it is drawn on a bank that has a branch local to you then you can go to that bank to cash it. Advise her that yes, you can wait for it to clear before shipping, but if it does not clear, then you are charged a fee by your bank, and that is not a risk you are willing to take. I took ONE check, and won't do it again. It bounced, and my bank charged me $32.00. I advised the buyer that I would not be shipping their item until they paid by money order or paypal enough to cover the check and the $32 charge, within 2 days they were no longer a registered user. Lesson learned...

4/3/067:32 PM

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