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Reply to "Customer Service Issue/ OR Lack OF"

My picture on my listing have been disappearing for the last week. I file a case last week and they have got back to me, but each time they tell me the same thing. I delete them. I DID NOT. So 7 emails later, now they say that the wizard software they told us to use can delete picture when they are auto relisted with ebay!! So even when you get answer, it is not good. I have about 300 listing that the picture disappear and I have to end all those listings, take new pictures, then list them all again. I guess only ebay sellers have to give good customer service
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