Reply to "Difficulties changing link in active listing"

auctivacraigAuctiva Support Manager

Hello ukidnme$,

If you refer to the Find and Replace tool for the Description area of an active listing, please note that as the warning on the page states:

"We suggest revising a single listing before revising in bulk. Be sure to take into account HTML tags that may be present when doing find/replace style revisions."

So you would need to take into account the HTML for the URLs of the link you refer to both in the Find and the Replace fields. This would typically be the URL tags that create the link for the text as well as the text itself.

If you are having difficulty with this, please feel free to file a support case providing an example listing you wish to change as well as the specific link and what you wish to change it to and we can take a look and should be able to let you know what's required to make such a change on listings that are still eligible for revision on eBay.

- Craig

11/8/1610:18 AM

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