I can only go by what your saying I cant see your screen
I did however look back at all previous listings saved over 3 months ago and everyone has now greyed the boxes out.
As I stated before that you seemed to not pay attention to. Auctiva's aware of the problem over 5 days ago. And what did they say.....
THERE IS A PROBLEM.
If your not having a problem and know there is a problem as auctiva stated in a different post why are you even responding.
Previous reply by auctiva in a different post....
Auctiva Customer Support Manager
Champion
Posted August 24, 2011 12:44 PM Hide Post
Hi jomomma,
Thanks for posting about this behavior here. We have noticed that selecting USPS Parcel Post is causing the Dimensions fields to become greyed out when using calculated shipping and our engineering team is currently looking into what needs to be done to correct that problem.
If you have not done so already, please feel free to file a support case about this issue from the "Help" tab on the Auctiva site and we can keep you posted on the issue as additional information becomes available.
-Mike