Reply to "Disappearing Description Box Again"

auctivamikedAuctiva Customer Support Manager

Hi queenofcollectibles,

While we were receiving several reports of this nature between 9/3/08 and 9/5/08, the fix we pushed out the morning of 9/5/08 seems to have resolved this problem for just about all of the users that were previously experiencing it. Given that this problem has resurfaced for you, I suspect you will be able to clear it up by clearing your cache in Firefox and then closing and re-opening your browser.

If you are uncertain how to clear your cache, or you continue to experience this problem after clearing your cache, please contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

9/9/0812:45 PM

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    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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