Reply to ""DSRs: Making Them Work for You""

christamebayMember

Some great advice, although I'm wary of too much "coaching" buyers.

I'd never follow the advice of explaining DSRs in my listings, I firmly believe that this could be off putting to buyers - they have enough to read and the DSR coaching would be ignored and unread just as over long Ts and Cs are. The example from Jacki is over long and could be replaced by a simple one liner similar to "We aim to give a five star services, please contact us before leaving feedback if you don't think we achived this"

I highly endorse adding a similar one liner to emails and packing slips, and possibly even in the feedback you as a seller leave for buyers (assuming you leave feedback on payment or despatch).

7/11/084:37 PM

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