Reply to ""DSRs: Making Them Work for You""

petebMember

I am getting killed by the new DSR system. I deal in a lot of used books and ship via media mail. I charge the flat rate according to the USPS Chart and add $.99 to cover the cost of the box, labels, tape, and handling. Not exactly a profit item.

I often ship the same day as the order is paid, and never more than one business day after payment.

I send people emails at every stage of the game, sometimes 4-5 total. Nobody can say my customers don't know what I am doing.

I box very securely and also wrap each book in sealed plastic. I have had customers email me with complements on my packaging.

So why can't I get a decent DSR on shipping and handling? Every time I get it up a bit, somebody is angry at their postman and I get whacked and down in the listings again.

It's all part of an insidious plot..............

Pete b
ThePhotoArts

7/17/0811:58 AM

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