eBay Help Center is Never helpful!

nyam123Member

Has anyone else felt like eBay thinks your an idiot? I have only used the help email twice and both times have been made to feel like they think I am stupid. It's like they don't even read my question. My question was "Why can't I add a subtitle to my listing when trying to revise it?". The email I got back was a direct link to the eBay Site Map. Like, OHhhhh that never occurred to me. That was the first place I checked. If I had found the answer there, I would not have needed HELP. Any kind of personal answer would have worked. I would have taken a "Hey, I just don't know" answer over an "implied idiot" answer. You can add any other promotion except a subtitle. Is my question really stupid? Does it make me sound like I have never read directions in my life? The Site Map doesn't even mention subtitles when revising. My 6 year old could direct people to look it up themselves. Really, has anyone had any real help from the Help Center?

9/4/074:55 PM

Original Post

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