Reply to "eBay Help Center is Never helpful!"

alwaysgoesdownMember

I find replying in ebay again and again saying they didn't read or give a related reply helps. Eventually they answer. Don't send a duplicate until you get an answer or they disregard it and always say you're resending because of the bad answer. People used to be able to send 5 emails to ebay and get 5 different answers but no more.

Blockbuster online is kinda like that -- auto-answers and you can send up to two emails and get two people answering, though sometimes only one work. With Blockbuster online, most the time their auto-answers are that their computer systems are down so they can't do anything -- that's their way of clearing out email backlog so they can keep their 2 hour answer record. And their website is so high bandwidth and thus slow that it's a pain to resend email

9/27/071:34 PM

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