Reply to "Ebay Managed Payments"

Auctiva JohnnieAuctiva QA Specialist

Hello LLW,

Usually, if your item has sold, and displays within your Sales page, we have received the response from eBay and should update the listing accordingly in your Active Listings folder. Are you possibly referring to a listing that has an Auto-Relist Profile on it?

We definitely want to figure out what's going on with your listings. If you will, please reach out to our Support Team via our site at https://www.auctiva.com/help/requesthelp.aspx or you can shoot them an email directly at support@auctiva.com.

We hope to hear from you soon, so we can figure out what's going on in your account, and get it resolved for you.

-Johnnie Q

8/23/1911:07 AM

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