Reply to "Ebay Managed Payments"

Auctiva JohnnieAuctiva QA Specialist

Hi again, LLW,

Thank you for providing us with one of the listings that had failed to move out of your Active Listings folder. I spoke with our Support Team and they were able to see it in your account as well. I'm not completely sure what may have happened there, other than we either had missed the notification from eBay, or eBay may have glitched and not sent us the notification, but we were able to reconcile your account, and confirm that your sold listings that shouldn't be there are no longer there in the Active Listings folder.

If you continue to face issues with this, please definitely reach out to us directly and our support team will be able to help you out.

I hope you have a wonderful day!

-Johnnie Q

8/23/1911:41 AM

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