Reply to "Ebay says Auctiva is unauthorised"

rockbottomgalaxyMember

quote:
Originally posted by Zenny:
When I tried listing an item on eBay using Auctiva. Ebay shutdown my account and send me an email saying they suspect an unauthorised 3rd party listed and bid on items on my behalf.

WTF?

Help and advice.

Cheers
Zen

Hello Zen,

When you click on 'My Account > eBay Settings (from your Auctiva Homepage)

What do you see there?

You should have your eBay Account Username there, your eBay Email address, Valid Token should say 'YES'.

Verify all that matches and maybe click on 'GET NEW TOKEN'.

If the error continues, click on HELP and submit a support ticket.

Best regards,

2/19/0811:50 AM

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