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Reply to "Ebay shutting down Active Content"

Hello Community -

We are aware of the changes that eBay has been referring to regarding active content in listings. Please keep in mind that no action will occur on the eBay side prior to June as indicated in the messages eBay provides regarding listings that still contain active content.

Please see this thread HERE on our forum.

We have not yet completed the work necessary to update existing listing automatically, so it would be expected that older active listings or relists from such older listing could still contain the older versions of our gallery or counters. We expect to have this work completed and listings updated prior to eBay making any changes. Please note that if you have any of the older versions of the scrolling gallery on your listings, and still have a valid token in your account, you can always file a support case requesting that we update the gallery on your listings prior to the mass update and our support team will assist you with that.

We will let all of our customers know when the updates are ready and rolling out.

We also have new templates coming that are both mobile friendly and free of active content in the near future, so these will also be available prior to eBay making any changes to how listings display on their site.

- Craig
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