Perhaps you should talk to some "regular" people who actually pay your salary at Ebay
instead of the folks who are already pumped up at an ebay sponsored event. Go to a swap meet, or stop by a garage sale in your neighborhood and ask about Ebay. I'm sure the answers you get from the "real" people who are small time sellers will be DRASTICALLY different than the bogus feedback you are getting from the ebay convention.
I wish Ebay would WAKE UP and do some more house cleaning of their own.
Maybe they could auction off the new head ebay honchos job?
quote:early indications tell us that we're getting a lot of things right, as evidenced by more sellers improving their DSRs and fewer top buyers reporting bad experiences.
Guess Ebay got those "indications" WRONG.
The only sellers left are the ones from China and Australia selling counterfeit goods! Of course, since there are actually FEWER top buyers period,you are going to get a reduction in reports.
quote:Recalculating Feedback percentages without neutrals: Effective in late August, neutrals will no longer be counted as part of the Feedback percentage.
What a waste of time. The feedback system was ruined when sellers could no longer leave negs for buyers who deserved it.
quote:We'll provide more details of this new process in the fall.
Oh joy, ANOTHER change. Ebay obviously HAS heard the saying "if it's not broke, then don't fix it!"