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Reply to "Gallery Picture Not Posting"

Hello Community,

Apologies for the delayed response.

While we are not aware of any particular difficulty on our end that would have caused the gallery image to fail on eBay our engineers are investigating this issue at this time.  It is unclear why your Gallery image would fail to appear if the Header image is showing on your listings on eBay as they use the same image.

Please understand that there have been no recent changes on our end that would account for this difficulty and our engineers are looking into it as rapidly as they are able.

You may be able to correct this problem in any listings that are affected using the eBay tool here.

We will update this thread as soon as more information becomes available.

Apologies for the difficulty this causes.

 - Craig

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