Reply to "Gallery Picture Not Posting"

Spud RockApprentice

As someone who has used Auctiva's services(multiple stores) for quite some time, I know that this issue occurs a few times a year. I don't look for who's at fault, I just work around it. Here's what I have learned.

Always keep your photos available for a period of time for issues just like this one.
Your listing is fine. The only thing affected is your gallery image.
If you are able to edit, go through revise listing in eBay. Delete the gallery image and upload the image from wherever you have it. For me, it's on my PC. This works 100% of the time.
That eBay tool that allegedly fixes your gallery image...never worked for me in this situation.
Make it a habit to look at your listings in Seller Hub on occasion just to check. This issue doesn't give any warning, it just happens.
It can be a pain, for sure, but it sure beats ending/relisting your items. Especially when you have many of them.

Chris

7/30/207:52 AM

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