Reply to "Gallery Pictures not loading"

auctivacraigAuctiva Support Manager

Hello Federal Books,

We are not aware of any issues on our end that would prevent gallery images from showing on eBay - and if your Header image is showing on those listings it indicates that we have sent the image information to eBay appropriately.

If the header/gallery image you submitted with a listing is showing up in the header image area and not the gallery image area, it is indicative that eBay was unable to make a copy of the image for display in the gallery for some reason. You should be able to correct this problem in any listings that are affected using the eBay tool on the following page: http://cgi5.ebay.com/ws1/eBayI...ayGalleryImagePageV3

However, if you continue to encounter difficulty with your images after running this tool, please feel free to file a support case with us so we can take a look into it.

-Craig

10/29/159:04 AM

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