Reply to "Gmail now filing Auctiva Shipped messages as Spam"

auctivacraigAuctiva Support Manager

Hello bizzy,

We have no reason to believe that there is a widespread issue with our emails being received for Gmail accounts or that Gmail specifically considers email from us to be Spam. However, if you have been receiving reports from your customers regarding email not arriving I encourage you to file a support case with us letting us know the details of what you are encountering so we can look into it further.

If you have any further questions or other issues, please feel free to file a support case from under the Help tab of your account.

- Craig

8/4/149:24 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...