Reply to "Has Something Changed?"

auctivacraigAuctiva Support Manager

Hello AramA -

I am sorry to hear you ran into some difficulty within your account. We have not made any recent changes to the Saved Listings page and we definitely do not auto delete any saved listings from any account. It is unclear what you may have encountered or saw on the saved listings page as there have been no changes to it for a considerable time, but again, we do not auto delete any saved listing data from accounts.

Should you encounter a similar difficulty or any other oddities in your account, please get a screenshot of what you encounter and file a support case with us letting us know the details of what you run into so we can get the screenshot from you and take a look into what has occurred.

It is possible that there was an issue related to browser caching, so you may wish to try clearing your browser cache to see if that eliminates any page related oddities you've encountered.

- Craig

10/12/178:59 AM

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