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Reply to "Help- A very diffucult buyer!!!!!"

Hi, if the item was as new and still sealed and you are sure of that you have two options :-

1) For good will only just refund the winning bid value, normally one does not refund p&p.

2) Stick to your guns ignore the bull and she can raise a significantly not as described dispute which you should be able to win. If she is so busy she will not have time to raise it anyway.

And whatever you do do not leave feedback until the buyer has left it first.

Only communicate via eBay's contact buyer or the dispute mechanism, certainly not directly, keep it all traceable.

If she is just being stroppy and too busy nothing willl come of it, personally it seems to be hardly worth the hassle to pursue it and perhaps it is best not to sell items of this type on eBay anyway Wink

P.S. If someone had not paid within 7 days and no contact I would have just raised an unpaid dispute and let it run, as soon as it gets personal you are losing control of the situation.
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