this was my answer - I didnt send but how is this"Hi there
There is only a customs form ID number for your item and your item was shipped same day of payment on the 4th of august- I can provide the copy of the shipement -
Since your item is a higher value item I can safely assume the package must have been opened at the customs - according to some of my prior customers this may take upto three weeks or more. Your CUSTOMS ID NUMBER IS LC594429174US"
well What do you think guys???