Skip to main content

Reply to "How do I set my listing viewer to improved?"

Hi itsjustme,

I am not aware of any current issues with the new version of the Closed Listings page that would explain either behavior you described, so we would need to look into those potential issues further.

Although I am not sure what specific page you may have been reviewing when you noticed this, or what filter(s) you may have enabled, I reviewed your first page of closed items on both versions of the Closed Listings page within your account and did not notice any discrepancies.

I also deleted a closed listing from my own account using the old version of the page and confirmed that the item no longer showed up on the new version of the Closed Listings page after that point.

In any event, if you are still encountering difficulties of this nature, please contact our Customer Support team directly from under the “Help” tab within your account with some additional specifics and we will be happy to look into your report further.

-Mike
Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×