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duchess11 posted:

I too have this issue and form some reason I cant get the support request to go thru.  I continue to get this message:  We are currently experiencing some technical difficulties with the support site when this form is used, primarily with Safari, but it may occur with other browsers. Cases created in Safari may not submit properly, showing an error on submission. Please use an alternate browser to submit a support case should you encounter an error on submitting. Apologies for any inconvenience this may cause.

I have tried with firefox and safari which are both current.  How can I reach support?

Hello duchess11,

I apologize for this inconvenience, please email us at  help@auctiva.com with your Auctiva account information if you are still experiencing issues submitting a support case so we can assist you with any question or issue you may have.

Looking forward to assisting you.

-Viviana

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