I am new to Auctiva and have same problem. Can't work it out. Only 2 of my 9 items are in the store window. The store is not updating either so the bids are not showing up, only the starting price. Have wasted hour upon hour trying to rectify it, to no avail! Auctiva was a great discovery and Store window is a great idea and oportunity for us E bayers if it would only work!