Do you have the eBay toolbar? That's loaded with spyware and will cease some functions from loading in?
It seems like we had someone post a similar problem ages ago on the board...I can't remember the solution but will look for it later.
Try getting all of your files gone..even the temp and dat files.
I use CCleaner and IEasyCleaner
http://www.topshareware.com/IEasy-Cleaner-download-14473.htm
http://www.ccleaner.com/
Be sure to file a customer help ticket...the link is in my sig. Perhaps they have a faster solution.
Good Luck,
Donna
(nice to see you cotmyeye!)