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info not "updating" in my sales section?

Hello everyone. I am finding that in my sales section, the information about specific sales is not updating properly. For example, after I printed a shipping label, the "airplane" icon that shows the item has been shipped is not highlighted. Also, listing show that I had NOT provided feedback for that buyer, even after I have already left feedback.

Is there a way to "update" information without having to individually mark each item as shipped, etc. ?

Thanks for any help on this one. I really like auctiva's services and tools, but the information is often inaccurate, so I tend to only use the eBay site when I am tracking my payment, shipment and feedback.

Thanks!
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