Hi bluebirds15,
Thanks for letting us know that this issue has resurfaced within your account again. I just checked our records and confirmed that the support case you filed with respect to this issue has since been replied to and the details of the issue have been forwarded to our technical team for further investigation.
As the representative who replied to the case mentioned, we are currently looking into the cause of the errors further and will follow up with you again through your open case as soon as we have some additional information to share.
We apologize for the continued difficulties.
-Mike